Frequently Asked Questions


When is the right time to purchase my gown?

In all honesty it depends on when you are ready but we don’t recommend looking until you are both financially and emotionally ready to buy your gown. Some brides are super organised and want the dress to be the first decision made as they feel it contributes largely to the overall look of the day. Others are more relaxed and leave the dress search until later on the the planning. either way we recommend at least a 6 month timescale for delivery of a gown and then around 8 weeks for alterations and fittings. Our most common lead time is around 9 -12 months.

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Do I need an Appointment?

We do work on an appointment basis for a number of reasons. Due to the nature of what we do we want to make your experience personable and memorable. Making sure we have dedicated team members available for you is the biggest part of that. Also by being “appointment only” we reduce the level of footfall into the boutique meaning during your appointment we get minimal interruptions and maximum privacy.

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Do you charge for appointments?

There is currently no charge for appointments on weekdays however there is a £30 charge for a Saturday appointment. The appointment fee is fully redeemable against any dress purchase you make.

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Do you have parking?

Monday - Friday we have free of charge disk parking on street outside the boutique. If you don’t have a disk just park up and pop in for one, we keep them in store. it is unrestricted free parking all day on a weekend and spaces are usually easy to find.

Should you wish to visit Harrogate town centre after your appointment, we are a 10 minute walk from the centre.

How do I prepare for my appointment, and what do I need to bring with me?

Generally we have everything you will need for your appointment however you may wish to ensure you are wearing comfortable underwear and a strapless bra is always useful. you may bring your own shoes if you have a heel height you wish to try on with the gowns although a full range of bridal shoes from Charlotte Mills and Emmy London are available should you require them.

Some brides find it useful to collect images of gowns they like before their appointment. any information you can give us regarding the style of gown you like, be it a neckline a specific fabric even a colour perhaps? this helps us guide you and suggest styles for you to try. of course if you have no idea then don’t worry our staff are very experienced in bridal styling and will be more than happy to suggest styles and shapes for you to try. above all come with an open mind. trying on the gowns should be a fun and memorable experience (even the ones that don’t look so great!!)

We offer appointments in two separate areas. The first is our stray side room, at the front of the boutique, light and bright and will lovely views out to the stray parkland. We do not enforce a locked door policy so we may occasionally get visitors to the shop that you will be visible to.

The second is our Boutique consultation suite, an area to the rear of the boutique that is smaller than the main shop floor but away from the main street and entry to the shop so inevitably a little more private. If you feel you would prefer a specific area for your appointment please feel free to check availability when you book in and we will do our best to accommodate your request.

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What is the full list of designers that you stock?

Our collections change all the time so please do call us if you are interested in something specific. Our current range of designers include.

Suzanne Neville
Jenny Packham
Caroline Castigliano
Sassi Holford
Rembo Styling & Marylise Bridal
Badgley Mischka

Who should I bring with me to my appointment?

We understand that this special experience is one you wish to share with your family and close friends and we really do welcome that, however we do request that you try to limit your guests to 2 -3.

Bring with you anyone who you would like to be part of your decision and where possible avoid bringing children. As much as we love them and have many of own own we don’t typically find it is helpful for you during your appointment. We want you to be able to relax and be present during this time.

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What sizes are your sample gowns?

Our sample gowns are between a UK 10 and a UK 14 mostly but we do have a few 8’s and 16’s too. Please do bear in mind we only have each dress in one size. depending on the cut and shape of a gown it will be possible to try on dresses outside your size and still understand the final look of a gown.

What is the price range of your gowns?

Generally our gowns range from £1500 to £3,700 however there may be some small variations to this range both above and below as new collections arrive in the boutique. It is always recommended to advise us of your budget at the start of your appointment so we can assist you to choose suitable options.

How do I purchase my wedding gown?

Once you have decided on the gown we will take  a full set of measurements and you will be required to sign a copy of our terms and conditions which we will discuss with you to advise on all key points.

You will pay a non refundable 50% deposit to secure your order.

Do you provide a fittings service?

We offer all our brides the option to use our dedicated in house fittings service. Our fittings take place at the boutique on a Thursday usually between 2pm and 8pm depending on demand. For brides living further a field we can also offer limited Saturday fittings for your convenience.  

Typically we start your fittings around 8 - 10 weeks before your wedding but you will be required to maintain a degree of flexibility particularly during busy times.

Our standard alterations package will be explained to you at your point of order and we can also provide you with a price guide for bespoke items such as jackets, sleeves and trains.

You will need to attend your fittings with your shoes and the correct underwear. Your gown will be fully prepared, pressed and packed for your collection at your final fitting.

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Is my wedding gown insured?

At The Bridal Collection Harrogate we are a fully accredited member of the Retail Bridal Wear Association (RBA)

You can buy from us with confidence! All of our brides can participate in the Brides Protection Scheme through the RBA. Details of how to activate the free insurance cover will be given to you on receipt of your deposit.

Can you recommend places to have lunch and or stay the evening in Harrogate?

Harrogate, North Yorkshire is a beautiful town to visit and a wonderful place to frequent on the run up to your wedding. Below are a selection of hotels, restaurants and transport you may find handy if you plan to stay a while. As with anything we try to champion local business but we have included a couple of chains that offer some wow factor too.

Should you have specific requirements please do not hesitate to ask one on the team.

To receive our Complementary Stylish Guide to shopping for your gown as well as to keep updated with in store events, promotions and our world of weddings just register your email address below.